Frequently Asked Questions
Frequently Asked Questions
Which payments do you accept?
I accept PayPal and all major credit cards.
Once I have something in my cart, how do I check out?
Click on the "check out" button in your shopping cart once you are ready to check out.
If you have already registered with this shop, sign-in using your email address and password you created for this account.
If you do not have an account, follow the prompts to create one and complete the checkout process.
Do you sell to International customers?
PDF Patterns are available to international customers, except for those who live in the European Union (because of VAT) If you live in the EU, please purchase pdf patterns from my Etsy shop.
Books and other merchandise: Available to US residents only.
How will PDF patterns be delivered to me?
PDF patterns are delivered automatically via email. After you have completed your order and your payment has been processed, you will receive an email with a link to download your pattern. (If you do not receive an email within 15 minutes of completing your purchase, please check your spam folder.) Each pattern can be downloaded up to three times before the link will expire.
PDF patterns can also be accessed via your account here in my shop. Click here to log in or create your account. All of your patterns files will be available to you once you create an account, even if you are creating the account after your purchase.
If you have problems with the downloading process, or if you have used all three of your downloads and need your link reset, please contact me.
Do you sell paper patterns?
We do not sell paper patterns at this time, although we may in the future. If you are interested in being notified if/when this happens, please sign up for our newsletter.
How will books and other merchandise be delivered to me?
We usually ship orders within 1-2 business days, pending availability and payment verification. Books and other merchandise ship USPS Flat Rate Priority Mail. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. We do not offer Saturday delivery.
Where can I find your pattern errata?
Please click here for pattern errata. Any errors found are corrected in downloadable PDF patterns immediately. PDF purchasers can download the most recent (corrected) version of a pattern—simply download from the link originally emailed to you upon purchase. If you need your download link emailed to you again or you need your download limits reset, please contact me.